This webpage for prospective employers was "updated" on 14-Nov-2012.
In 2013 and 2014 I did some rough website and database setup, but the most promising project merged with another one before it was rolled out.
In 2015, I was a laborer for a small company that built residential houses.
Contact information has been removed... aw, alright, I added a valid e-mail address.

RESPONSIBILITIES

• Substantial experience with various web page creation and server technologies, PBX configuration, networking and technical support.
• Project coordination experience including the specification of business requirements, risk assessment, scheduling, product testing and documentation.
• Application support including all aspects of build, staging, rollback, testing and deployment.
• Extensive user, customer and vendor assistance skills in phone support roles as well as direct contact.
• Administration of industry-focused and off-the-shelf software applications, servers and user access.
• Technical writing, business communications, training materials and marketing campaigns.

ACCOMPLISHMENTS

• Creator of help desk / network control center for staff located in 35 North American cities, overseeing three user analysts.
• Certificate of Completion - Principles of project management (Project Management Institute curriculum, totaling 56 workshop hours) - 2002.
• Vendor-certified courses in Microsoft NT4 and IIS4, Adobe ColdFusion, and NetObjects collaborative web publishing tools.
• World Wide Web Consortium-certified course - Fundamentals of Extensible Markup Language (XML) - 2003.
• California Highway Patrol Division Chief's Commendations for exceptional performance - webmaster duties (2003) and participation in project team migrating over 5,000 PCs to Windows XP (2004).
• Project team participation - web security, Windows XP implementation, change management implementation, Y2K remediation, web content management system roll out, software quality assurance initialization, web-based citizen reporting, streaming web video and multilingual information availability, web-based traffic safety games for children, automated AMBER Alert web page activation.
• A.A. in Liberal Arts (including Emergency Medical Technician / BCLS), Grand Rapids Community College (MI).

EMPLOYMENT

[From February 2010 to the present, and from November 2005 to December 2006, my primary focus has often been taking care of my parents.
I've also been helping my siblings with various aspects of their businesses on a casual/contract basis. I will be glad to elaborate on the work I've done during these periods.]

Backwoods Casual
Comstock Park, MI
(Telecommuting role)

Technical / practical support
2008 - present

Initial web design, forms and marketing materials, online sales and promotion, database creation, product delivery and manufacturing.

DoctorsPartner LLC
West Melbourne, FL

Classification: Technical Specialist
2008 - 2010

Server configuration and administration, customer phone support and training, vendor liaison, incident tracking and analysis, software and peripheral testing, web-based user manual creation, user and support documentation.
 

FAL Studios
Sacramento, CA
(Telecommuting role, in later years)

Title: Partner
1995 - 2008

Web site support and implementation; television show and live events (producer, writer, editor, performer, musician); websites (director, editor); periodicals (editor, photographer, graphic design).
 

Harbor Federal Savings Bank (now PNC Bank Corp.)
Fort Pierce, FL

Classification: Software Support Technician II
2006 - 2007

Administration of retail banking, data warehouse, office productivity and integrated fax applications; coordination of network objects and peripheral devices; distributed server support.
 

Department of the Highway Patrol, State of California
Sacramento, CA

Last Job Title (Classification): Webmaster (Staff Information Systems Analyst)
1994 - 2004

Internet and intranet administration, development and user support; administration of servers and web-based applications; host operations support.

SOFTWARE KNOWLEDGE
(not an exhaustive list)

• Novell Directory Services (administrator), Application Launcher (access policy), ZenWorks (application distribution), BorderManager (proxy server), GroupWise (e-mail)
• Various workstation anti-virus, firewall, diagnostic, virtual server, remote control and management utilities
• Microsoft Windows Server NT / 2000 / 2003 / 2008, SQL Server, Active Directory, Access, Project, FrontPage, Visio, Office applications
• Adobe PageMaker, Photoshop, Acrobat Distiller, ColdFusion, GoLive, HomeSite, DreamWeaver
• CrownPeak AdvantageCMS (application service provider for dynamic web page creation)
• NetObjects Authoring Server, Fusion
• Sun ONE Web Server, Netscape Proxy Server
• Helix Universal Server (web streaming video and audio)
• Biscom BizFax fax/e-mail integration gateway
• FISERV distributed retail banking products, VISION Data Warehouse (statistical query authoring)
• IBM JCL for MVS and VM, ISPF, JES2, ESP (job scheduler), CLISTs, SAR (output archive and retrieval)
• PANVALET, SAS, Infodata INQUIRE/IQnet
• Perl, Unicode, Dublin Core metadata standard, XHTML/CSS, JavaScript, web accessibility analyzers

 
http://www.grrr.net/resume.html

 
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